Neurological

WHO and Viamo are providing critical access to COVID-19 information through their mobile phones for the next billion digital users

WHO is working with Viamo, a global social enterprise that improves lives through mobile phones, to bring WHO’s COVID-19 information, including vaccines, to the hardest-to-reach populations in their language through the mobile phones they own . This includes people with basic phones (feature phones) or people with limited internet access.

Since the outbreak of COVID-19, Viamo’s 3-2-1 service has grown into a trusted, toll-free source of life-saving COVID-19 health information for people in 19 countries. Listeners dial in and access important messages that help them make more informed decisions for healthier lives.

To date, WHO’s COVID-19 information through Viamo’s 3-2-1 platform has reached 1,292,209 people in 38 languages ​​and in 13 countries on topics such as the spread of COVID-19, how COVID-19 Vaccines, how they are being developed and tested, COVID-19 safety, how long protection from COVID-19 vaccines and antibodies lasts, coping with COVID-19 (e.g. mental health and COVID-19, tips to promote well-being ) and more.

The world can only emerge from the COVID-19 pandemic if everyone has access to accurate, reliable information to make informed decisions. Tech partnerships like WHO’s collaboration with Viamo are helping fuel this quest, putting the next billion digital users in local languages ​​in the palm of your hand and democratizing health information more broadly.

Andy Pattison, Team Lead for Digital Channels at WHO.

This collaboration is part of WHO’s broader initiative to work with technology companies to combat misinformation and ensure people everywhere have access to accurate health information and resources on COVID-19.

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